Contact Us

We're here to help. Reach out to us using any of the methods below, and we'll get back to you as soon as possible.

Email

contact@solvaaa.com

We typically respond within 1-2 business days.

Phone

+82 10-3415-7530

Available during business hours (KST).

Payment & Billing Support

All payments on Bachofiche are processed by Lemon Squeezy Market Limited, our Merchant of Record. Lemon Squeezy handles all payment processing, invoicing, sales tax, and refund administration on our behalf. For questions about a charge, invoice, or payment method, please contact us at contact@solvaaa.com and we will coordinate with Lemon Squeezy on your behalf.

Refund Requests

We offer a 30-day money-back guarantee on all purchases. To request a refund, please visit your order history in My Account or contact us directly at contact@solvaaa.com.

For full details on our refund conditions, please see our Refund Policy.